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For renters

How renting works

Navo connects you with local car owners. Here’s the journey from browsing to handing the keys back—straightforward, with verification and trip protection built in.

  1. 1

    Search and choose a car

    Browse vehicles near you in Chicago. Use filters for dates, price, and features. Each listing shows photos, rules, and what’s included.

  2. 2

    Book your trip

    Select your dates and complete checkout. Some cars book instantly; others may need a quick host confirmation. You’ll always see the full price before you pay.

  3. 3

    Verify your identity

    Upload your driver’s license and complete our ID check. Hosts can see that you’re verified—it keeps the community safe for everyone.

  4. 4

    Add rental cover

    Trips on Navo use rental cover through our partner Bonzah Insurance. You’ll purchase coverage as part of getting trip-ready so you and the host are protected.

  5. 5

    Pick up and drive

    Follow the host’s pickup instructions (in person or contactless). Document the car’s condition with pickup photos so your trip starts on a clear note.

  6. 6

    Return and wrap up

    Bring the car back on time, refuel to the agreed level, and upload return photos. After the host confirms, your trip is complete.

Before you book

  • You must be at least 21 with a valid driver’s license.
  • Have a payment method ready for the trip and any required deposit.
  • Read each listing’s rules (mileage, pets, smoking, etc.).

Interested in listing your car instead? See how hosting works

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